In the case of distance sales contracts and contracts concluded outside of business premises, consumers have a right of cancellation in accordance with the following cancellation policy. You can return items ordered online, by email or by phone within the statutory withdrawal period.
We kindly ask you to register returns by e-mail to firstname.lastname@example.org, stating the respective order number. In this way you enable us to assign the products as quickly as possible. We ask you to avoid damage and contamination. In this way you enable us to assign the products as quickly as possible. We ask you to avoid damage and contamination.
If possible, send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide suitable packaging for adequate protection against transport
Please note that the aforementioned modalities are not a prerequisite for the effective exercise of the right of withdrawal.